K1 B2B FAQ


K1 AI Translation Phone Case — B2B Buyer FAQ

Samples, Trial Orders & Pricing

Can I place a sample or trial order below 50 units?

Yes. Sample and trial orders of 1–49 units are available at $28/unit. They are treated as stock orders and use 30% deposit / 70% balance payment terms.

What is the price from 50 units?

  • 50–999 units: $24/unit
  • 1,000–2,999 units: $21/unit
  • 3,000–9,999 units: $19/unit
  • 10,000+ units: $18/unit

Payment Terms

Stock Orders: 30% deposit / 70% balance. This includes sample and trial orders and stock wholesale orders.

Standard Customization: 50% deposit / 50% balance, starting from 3,000 units.

Accessory Options

Phone Case Only: $8/unit, 50–1,000 units. Does not include earbuds or app.

Earbuds Only: $16/unit, 50–1,000 units. Does not include phone case or app.

Customization

Standard customization MOQ: 3,000 units. It includes custom product color, custom outer packaging box and logo printing. App customization is not included.

Production lead time: 15 working days, beginning after both final packaging-design-file confirmation and receipt of the 50% deposit, calculated from whichever occurs later. Buyer design-preparation time is not included.

Lead times shown are typical and subject to real-time component availability at the time of order; exact lead time is confirmed when you place your order.

Compatibility

  • iPhone 12 Series: iPhone 12 mini, 12, 12 Pro, 12 Pro Max
  • iPhone 13 Series: iPhone 13 mini, 13, 13 Pro, 13 Pro Max
  • iPhone 14 Series: iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
  • iPhone 15 Series: iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
  • iPhone 16 Series: iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
  • iPhone 17 Series: iPhone 17, 17 Pro, 17 Air, 17 Pro Max
  • iPhone 18 Series: iPhone 18 Pro, 18 Pro Max

The K1 AI Translation App supports iOS and Android. Android app support does not mean physical K1 phone-case compatibility with Android handset models.

Warranty

The K1 includes a 1-Year Limited Hardware Warranty beginning from the date the product leaves the factory. User-caused damage is excluded.

For quality issues within the warranty period, buyers should provide a description of the issue along with photo or video evidence. Confirmed manufacturing defects will be resolved through free replacement with the next order or a negotiated resolution. Specific terms are confirmed in the order documentation.

Business Relationship

Is JUNKAY the manufacturer?

No. JUNKAY INTERNATIONAL (HK) LIMITED (香港鈞凱集團有限公司) is an authorized private-label and export partner for the K1 AI Translation Phone Case. We are not the manufacturer. JUNKAY handles B2B inquiries and commercial coordination.